Monday night I turned off the working computer with the working iCloud and left the desk. Tuesday morning I could not access my iCloud account. “Incorrect password.” “Disabled iCloud.” I tried to reset the password; OK, fine, then they wanted my identity to be verified. OK, I thought. I can do that.
Twenty-four hours later I was still disabled. I answered the security questions (favorite car, where were parents married, what was my childhood nickname) but they didn’t accept my correct answers. So they sent an email with a code to the non-working email. Obviously I couldn’t receive it as the account was disabled.
Now I get various advisors, this occurs later, who tell me that it will be twenty-four 24 !!!!! hours before they can open up my account. This, even after giving them the information on buying the computer and every other bit of info they wanted.
It happens that this really matters at this particular time as I’m awaiting the last corrections to my ms sent by the publisher.
Finally on Wednesday afternoon, a combination of the efforts of my brilliant computer guru Chuck McMurtrey who got a gmail account up and running so that I could communicate, and the expiration of the magic 24 hours, I was finally able to email again. But —
Never will I be able to trust iCloud as loyally, lovingly, as I have in the past; it is enclosed in dark murky memories and dismally spent hours of wasted time. I should change my password to “incorrect” so that when they tell me my password is incorrect, it will be correct!!! That’ll fox them.